Online Support Company Administration Update

In the October Update blog post, we highlighted some of the ways our Customer Service teams have developed solutions to address customer concerns around their Online Support experience. As we continue to gather customer feedback in order to continuously improve your service and support experience, we are pleased … READ MORE

Holly Anderson December 11th, 2016

Where to Go for EMC and Dell Social Support

On September 7th, EMC became part of Dell Technologies and our new company name became “Dell EMC," resulting in a global re-branding and refresh of our company identity by name, and look and feel, around the world. Our social media accounts across multiple social platforms (including Twitter, Facebook, … READ MORE

Holly Anderson September 29th, 2016

EMC Online Support and MyService360™ Updates

Delivering Even More Insight for Faster Action Since the launch of MyService360 at EMC World 2016, and the coinciding interface redesign of EMC Online Support, EMC Global Services has continued to modernize your customer service experience, offering personalized and proactive online service and product support. With continuous improvement … READ MORE

Holly Anderson July 29th, 2016

SAN Optimization for the Modern Data Center

Enterprise data center managers are constantly trying to keep up with tremendous growth in their data storage requirements, while complying with stringent requirements for application availability. In addition, these organizations face increasing pressure to maximize application density while avoiding problems that could lead to business interruption. To make … READ MORE

Holly Anderson April 29th, 2016

New Ways to Connect with EMC Customer Service

Every day, EMC’s global customer service teams work hard to provide you with the best product support available, 24/7 and in the language of your choice. Our dedicated experts can be reached in a variety of ways that you may not be familiar with, so we’d like to … READ MORE

Holly Anderson February 15th, 2016

New and Improved E-Lab Interoperability Navigator

The E-Lab Interoperability Navigator (ELN) is a free, online tool available to all EMC customers. This newly-redesigned site is home to the EMC Support Matrix – a searchable collection of defined interoperable components and solutions for EMC products. You can search the site using advanced or guided queries, … READ MORE

Holly Anderson December 17th, 2015
Click to Load More