10 Lessons Learned from the EMC IT Transformation

We have shared many insights on EMC IT’s multi-year journey to transform from a traditional IT operation to an IT-as-a-Service model—from steps which determine a new organization structure to strategies on changing the mindset of employees to focus on serving our clients. With some significant transformation successes under … READ MORE

Jon Peirce April 15th, 2015

Redefining EMC IT: A Fresh Strategy to Reach the New ITaaS World

In my last blog about Redefining IT into a successful IT-as-a-Service (ITaaS) operation, I described how EMC IT partnered with our trusted IT consultants, EMC Services, to help us assess, refocus and accelerate our IT transformation progress. As I noted, we were stalled.  While we had achieved significant … READ MORE

Jon Peirce October 6th, 2014

The EMC IT Transformation: Five Years In The Making

The transformation of IT organizations from a traditional service model to an IT as a Service (ITaaS) provider is a multi-faceted, comprehensive endeavor requiring a universal commitment from the enterprise, and tests the persistence and patience of all of us leading the charge. In the case of EMC … READ MORE

Jon Peirce April 28th, 2013

Does the Journey to ITaaS Come with a GPS?

Making the commitment to transform your IT organization into an IT-as-a-Service (ITaaS) provider will yield tremendous benefits including agility, efficiency, business alignment and cost/value optimization. The migration to ITaaS will also bring with it a multitude of changes, affecting the IT business model, the technologies enabling that business … READ MORE

Jon Peirce August 10th, 2012
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