Dell’s ITSM approach

Over the years, I have had numerous interesting discussions on IT Services Management (ITSM) with CIOs from various organizations. It gives me immense pleasure to see that many of these customers have moved forward in the ITSM continuum. It’s a positive change, both in terms of their understanding of the … READ MORE

Manish Patil January 15th, 2016

Taking the complexity out of data center management

With constantly changing business needs and static budgets, IT departments are being challenged to deliver IT services faster and at a lower cost. The need for flexibility and choice in adopting new technologies in order to remain relevant in today’s competitive markets is more important than ever. When adopting new … READ MORE

Manish Patil May 20th, 2015
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