Today, we announced Dell EMC PowerStore, a game-changing storage infrastructure platform engineered to solve modern data center challenges with data-centric design, intelligent automation and adaptable architecture. PowerStore appliances also come with several options from Dell Technologies Services to provide the best service experience, and we’re excited to expand on the portfolio with the introduction of Anytime Upgrades1, the industry’s most flexible controller upgrade program 2.
Providing Confidence from the Start
Dell Technologies Services experts will get your new PowerStore up and running fast with support through the life of the appliance with our portfolio of services such as Dell EMC ProDeploy and ProSupport Enterprise Suites.
With ProDeploy Plus, we’ll deploy your PowerStore so that you can quickly take advantage of your new appliance. And ProSupport Plus, our most comprehensive support service, arms you with proactive and predictive support to maximize uptime and productivity, while significantly reducing IT effort. Additionally, when you’re buying a new PowerStore appliance, you’ll need to move workloads, applications, and files. PowerStore includes new native tools that automate the migration process, but we also offer a range of migration services to help whether you have an existing Dell EMC or third party storage device. We also offer training and certification programs to provide your IT teams with the skills to administer and manage your new PowerStore appliance.
Starting today, customers get the best of our product and services innovation, with the Anytime Upgrades program, which gives you the freedom to enhance your PowerStore infrastructure to meet changing needs.
Unmatched Flexibility with Anytime Upgrades
The Anytime Upgrades program is designed to expand and enhance PowerStore over time, providing greater choice, predictability and investment protection. Together, the Anytime Upgrades and the PowerStore adaptable architecture effectively ends the traditional cycle of disruptive storage platform migration with simple, flexible data-in-place upgrades — without downtime or impact to applications. And unlike other programs, Anytime Upgrades may be executed at any time (after 180 days) within your service contract as opposed to waiting years.
Because this program is an add-on to ProSupport Plus, our highest level support offer, you’ll have priority access to specialized support experts and an assigned Technology Services Manager, who serves as a trusted advisor for support planning and technology decisions.
Anytime Upgrades are available in three options:
- Next-Gen: Upgrade appliance nodes (controllers) to the next generation equivalent models
- Higher Model: Upgrade to more powerful nodes within the current generation
- Scale-Out: Apply a discount to expand your environment with a second appliance equal to the current model
When using the Next-Gen or Higher Model offers, the new nodes are deployed using ProDeploy Plus and supported under your existing ProSupport Plus contract at no additional cost.3
You’re in good hands
Whether purchasing a single PowerStore appliance or planning a clustered environment, we know that flexibility, simplicity, support and speed of execution are crucial. With the best support and deployment services options available and now with Anytime Upgrades, customers can experience a highly flexible service with an accelerated path to productivity.
You can find more information on Dell Technologies Services here. You can also contact your Dell Technologies representative.
1Upgrade available 180 days after invoice. Requires purchase of minimum 3-year ProSupport Plus with Anytime Upgrade Select or Standard add-on option at point of sale to qualify. Anytime Upgrades program availability may vary by country and segment. For details, contact your sales representative.
2Based on Dell analysis, April 2020 using publicly available data to compare the highest available program/subscription offers for controller upgrades.
3Anytime Upgrades (Next-Gen and Higher Model) include Dell EMC ProDeploy Plus for Enterprise and ProSupport Plus on the new upgraded nodes.