EMC’s Information Intelligence Group is focused on helping customers transform their business with software and cloud solutions that connect information to work. It’s our mission statement, but even more important, it’s our sole focus.
For our enterprise customers, all work is knowledge work. By work we mean the processes and collaboration that drive the daily activity of our customers. Examples of work are processing a loan, answering a customer service complaint, testing a drug, using a design document to repair an aircraft, designing a new car by sharing new ideas with teams, inside and outside the firewall, or accessing the latest price list, whether the worker is at her desktop or on the go. In each of these cases, the work is only productive if all the information needed is available when and where it is needed.
Wrapping Information, Process, and Collaboration with governance policies in order to protect and track information, while making the information mobile and cloud enabled, is how we think companies truly transform their businesses to derive more value.
I recently met with a CIO at one of the world’s largest transportation companies in Europe. His company required a single system to manage and share a vast number of technical documents and engineering drawings, and wanted to integrate that repository with other applications that run his business. The system had to be accessible by internal and external teams with the proper rights so each group had access to certain content. The clincher was, he had weeks – not years – to get a system implemented. In this case, work meant having the right technical information available via the right application to the right person whether inside or outside the firewall. This is a great example of combining Information, Process and Collaboration together to get work done.
Our team helped meet the challenge, configuring a solution that would be hosted in the cloud to accelerate time to value. The CIO’s team determined that over the course of five years, they would realize more than 40% annualized savings with this approach versus building their own solution and managing it in their own data center.
Delivering cloud-based solutions to get work done…that’s where IIG is headed.