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Our leaders have time and time again emphasized a core aspect of … READ MORE
Our leaders have time and time again emphasized a core aspect of … READ MORE
Latest update since the initial blog post “Customers First! EMC UK/France Join Up for Great Causes”. Early 2014, the French Customer Service team announced a partnership with the Non-Profit Organisation “Vaincre la Mucoviscidose” (fighting cystic fibrosis): for every customer responding to the Customer Satisfaction Survey, EMC is donating … READ MORE
Information security today can be likened to a classic American sandwich – … READ MORE
Last week at EMC World, we announced a lot of new technologies … READ MORE
Here at EMC World 2014 in Las Vegas, Nevada, there is genuine … READ MORE
There has been a lot of discussion in the industry about the … READ MORE
We all know Service is People. As a customer, you are experiencing good service when you are dealing with a friendly, efficient, skilled professional – this is the obvious. Beyond Service are also the values held by these professionals and instilled in their daily work. Emanuele Mazza was … READ MORE
Let’s try and build a sensible definition of the phrase “well-run hybrid … READ MORE
What it was like to purchase goods and take them with you … READ MORE
The definition of listening is “to make an effort… to hear something… … READ MORE
In today’s volatile risk environment, cyber security is a top-of-mind issue for … READ MORE