EMC Community Network Provides Opportunities for Growth

As community managers, we are often asked about the popularity and success of EMC’s Community Network (ECN) and the value it brings to our customers and our company. Recently I was asked “What is the purpose of running a product support forum? To reduce support engineers’ workloads? To … READ MORE

Yutaro Uehara April 12th, 2016

New Ways to Connect with EMC Customer Service

Every day, EMC’s global customer service teams work hard to provide you with the best product support available, 24/7 and in the language of your choice. Our dedicated experts can be reached in a variety of ways that you may not be familiar with, so we’d like to … READ MORE

Holly Anderson February 15th, 2016

Winners Announced! Spanish Support Community Sweepstakes

I am pleased to announce several winners of the Spanish Support Community sweepstakes, identified in the list below. EMC is awarding a variety of prizes on a weekly basis to those Spanish-speaking EMC customers and partners who contribute content to the Spanish Support Community. There is also a … READ MORE

Hien Ho November 15th, 2013

Introducing EMC’s New Spanish Support Community!

EMC continually strives to serve our global customers in the channel and language of your choice. Despite the fact that many EMC customers (and employees, including myself!) are accustomed to using English as a second language, the ability to access support content in our native language makes getting … READ MORE

Roberto Araujo September 3rd, 2013
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