EMH Healthcare Implements Customer-Focused IT Strategy

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As I was writing last week’s post, I got an email from our social team asking me to take a look at a customer profile one of our internal teams recently put together. The timing, as it turns out, couldn’t have been more perfect, and the story more in line with the “center of gravity” series I kicked off earlier this month. It’s a great example of the business benefits of a customer-focused IT strategy.

Heidi Biggar January 22nd, 2014
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