10 Lessons Learned from the EMC IT Transformation

We have shared many insights on EMC IT’s multi-year journey to transform from a traditional IT operation to an IT-as-a-Service model—from steps which determine a new organization structure to strategies on changing the mindset of employees to focus on serving our clients. With some significant transformation successes under our belt … READ MORE

Jon Peirce April 15th, 2015

What’s the Best Predictor of Success With IT Transformation?

On the road to IT-as-a-Service, transforming your IT infrastructure and applications is the easy part, comparatively speaking, that is. The really tough part is transforming the people and processes, and it’s also what differentiates the most successful IT transformations. So you’ve virtualized your environment, set up your on-premises private cloud and … READ MORE

Mike Koehler December 5th, 2014

An IT Epiphany: Getting Back to Basics and Defining Our “Wins”

Sometimes simple steps can lead to substantial insights in the midst of transition. One such instance proved extremely valuable in our Redefine IT effort. In my previous Redefine IT blog, I described the structure of our IT transformation program, the workstreams we used to reshape our organization, and our pursuit … READ MORE

Jon Peirce October 28th, 2014

Redefining EMC IT: A Fresh Strategy to Reach the New ITaaS World

In my last blog about Redefining IT into a successful IT-as-a-Service (ITaaS) operation, I described how EMC IT partnered with our trusted IT consultants, EMC Services, to help us assess, refocus and accelerate our IT transformation progress. As I noted, we were stalled.  While we had achieved significant benefits from … READ MORE

Jon Peirce October 6th, 2014

Does the Journey to ITaaS Come with a GPS?

Making the commitment to transform your IT organization into an IT-as-a-Service (ITaaS) provider will yield tremendous benefits including agility, efficiency, business alignment and cost/value optimization. The migration to ITaaS will also bring with it a multitude of changes, affecting the IT business model, the technologies enabling that business model and … READ MORE

Jon Peirce August 10th, 2012
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