MyService360: Latest Enhancements & Quick Tips

You’ve asked.  We’ve listened.  In addition to the new functionality highlighted in our September guide, the following enhancements are now available in your MyService360TM dashboard for a more personalized and informative experience.  Read on to learn how to maximize your experience with these new features. Improved Service Request … READ MORE

Lauren Conti December 22nd, 2016

Online Support & MyService360 October Update

At Dell EMC, customers are our first priority and we are committed to your success.  Over the last few weeks, our Customer Service and Development teams have worked diligently to gather your feedback and develop solutions to address your key issues and concerns. We are pleased to share … READ MORE

Lauren Conti October 24th, 2016

Clearing Up Your Cloud (y) Crystal Ball

A colleague of mine recently mentioned that an increasing number of her conversations with customers included discussions on how to optimize and increase the efficiency of their data protection environments.  I faked a yawn since we engage in these conversations every day, but she wasn’t done with her … READ MORE

Tom Giuliano November 9th, 2015

Is Your Data Protection Strategy Spinning Out of Control?

Who’s really directing the protection of your business data?  Is it you, the administrator, founded on centralized IT policies, or rather is it based on the dynamic needs of your many stakeholders?  Are industry regulations your guiding principles, which force the occasional all-hands-on-deck audit exercise to verify compliance?  … READ MORE

Tom Giuliano August 19th, 2015

Are You Ready For the Next IT Fire Drill?

You’re an IT professional.  You could be a backup, storage or VMware administrator, application owner or in a similar role.  Your day is going well.  You believe you’re on top of things.  Then your manager or another business stakeholder calls to inform you that the IT department is … READ MORE

Tom Giuliano July 8th, 2015

Keep those Data Protection questions coming!

As the year draws to a close, we will at the end of November look back possibly at the best year ever for customer attendance and interactions at one of our Data Protection User Groups (DPUG). I don’t want to make any predictions just yet, as we still … READ MORE

Mark Galpin November 13th, 2014
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