You Can’t Count on Santa for Data Protection

The holidays and the New Year are right around the corner, which means your company is likely preparing for year-end processing of your mission critical applications.   Are you confident that your backup solution can meet the tight backup windows without negatively affecting your production systems?  Do you have … READ MORE

Deanna Hoover December 2nd, 2015

What’s Your Problem?

Power-searching EMC Online Support Change is seldom easy. Even if the change is for the better… it’s still change.  There’s often a learning curve involved. And when the change affects something you do every single day, that curve can look steep. That can seem like a problem. But … READ MORE

Kay Stoner November 9th, 2015

What’s New in Search on EMC Online Support?

We’ve received a lot of feedback from Online Support users asking for enhanced search capabilities. On September 20, 2015, EMC Online Support implemented a Google search appliance (GSA) which lets us leverage the power of Google to extend our search capabilities on EMC Online Support. What’s Different about … READ MORE

Kay Stoner September 28th, 2015
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