Self-Service Eases PC Deployment

Do any of you remember when self-service was reserved for all-you-can-eat buffets? Some of you aren’t old enough to remember when there was no such thing as a self-service gas station. Every gas station used to be entirely full-service, which meant a nice person would come to your car … READ MORE

Jim Roth May 10th, 2017

MyService360: Latest Enhancements & Quick Tips

You’ve asked.  We’ve listened.  In addition to the new functionality highlighted in our September guide, the following enhancements are now available in your MyService360TM dashboard for a more personalized and informative experience.  Read on to learn how to maximize your experience with these new features. Improved Service Request … READ MORE

Lauren Conti December 22nd, 2016

Online Support & MyService360 September Update

IMPORTANT NOTICE: As of September 17, 2016, we have transitioned to a new Service Request system resulting in modified or moved functionality across Online Support and MyService360TM. Please visit the guide to this release for tips and tricks on using some of the new capabilities.  Your service experience … READ MORE

Lauren Conti September 17th, 2016

Time to Upgrade !

Upgrading Product Operating Environment with Remote Proactive Services First off you’re going to think – “Hold on a second, what exactly is Product Operating Environment”. You might need to head over to Product Warranty and Services Descriptions for a refresher but in more specific terms it’s your Symmetrix … READ MORE

Joe Barry December 17th, 2015
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