VSPEX Turns Two, Gets Simplified Support

Two years ago we announced VSPEX. Wow, has this baby grown up fast! Today there are over 1,700 VSPEX authorized partners who have sold VSPEX cloud computing solutions in over 45 different countries. Not bad for a two-year-old. But even this overachieving young one needs adult supervision. The new EMC … READ MORE

Chad Dunn April 10th, 2014

How to collect files for EMC Isilon Technical Support

When working with EMC Isilon Technical Support to troubleshoot an issue with your cluster, you may be asked to send your cluster’s log and configuration files to an Isilon Support Engineer. To do this, you’ll need to run a process to collect this information. This process creates a single file … READ MORE

Kirsten Gantenbein January 14th, 2014

The top 20 support documents in November 2013

One of the goals of this blog is to share the most useful EMC Isilon support-related content that we have to offer. In this post, we’re highlighting 20 of the most viewed knowledgebase (KB) articles and product documents from the month of November. We hope these documents will help you … READ MORE

Kirsten Gantenbein December 10th, 2013

How to find Isilon content on EMC Online Support

When you have a question about an EMC Isilon product, where should you start? The EMC Online Support website is the good place to visit for information about Isilon products. Log onto support.emc.com to access Isilon support content such as: Current Isilon software and firmware releases Supportability and compatibility guides Knowledgebase articles … READ MORE

Kirsten Gantenbein October 15th, 2013

Welcome to the ISI Knowledge blog

Hello! Welcome to the Isilon Information Development (ID) group blog, ISI Knowledge. Our group writes product guides, knowledgebase articles, release notes, and technical white papers. We also produce an ongoing video series called ID.TV. Our goal is to create a wide variety of Isilon product and support content to help … READ MORE

Kirsten Gantenbein October 4th, 2013
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